Where are you located?
1101 Outlet Collection Way SW Ste.1352, Auburn, WA 98001
We recommend parking & entering through the Nordstrom Rack Entrance. We are located between Eddie Bauer & Hot Topic.
Do you accept returns or give refunds/exchanges?
NO. Due to the nature of our business, we do not offer returns, refunds of exchanges.
What types of payments do you accept?
All forms of Payment are accepted.
Do I need to wear a Mask?
At this stime, there are no Covid 19 restrictions in place. You are welcome to wear a mask if you choose.
Do you buy Funko Pops or other collectibles?
YES!! We are ALWAYS buying! Funko Pops, Comic Books, Toys, Sealed Pokémon Cards & More! Lots of 50 items or less can come in anytime! Larger collections should call or message at least an hour ahead to ensure we can accommodate you in a timely manner! Offers will vary based on the items desirability, condition & potential resell value. We use a combination of PPG, Hobby DB, EBay & our personal experience to determine value. Most cash offers (paid via PayPal, Venmo, or Zelle) will be 25-40% of our resell value. In Store Credit (Trade) offers will be 10-20% higher! We do NOT do online quotes OR take in collections the last hour of being open - please visit us in store to receive an offer!
Celebrity Event FAQs
Is there an Entry Fee for the Event?
We utilize a ticketing system called TIXR. Tickets are posted via Facebook & on unlockthecon.com
General Admission will typically range from FREE-$10.
Will there be VIP Options?
For most of our Events there will be a VIP Package available to purchase. Details will be included in Event Posts & Ticket Descriptions.
How many people can line up with VIP?
VIP is (1) Per Person unless otherwise specified.
How early can I arrive to line up?
Mall Access typically allows 1-1.5 hours before opening hours.
Can I bring my own item to be signed?
Yes. You will still need to pay for the autograph/quote, etc.
Will there be items to purchase?
Yes, we will have a limited amount of Funko Pops, Art Prints & other items for purchase available. These items help support Unlock The Con in bringing in our next guest!
The guest typically has an assortment of 8x10's & 11x17's to choose from as well.
Is there a charge for autographs?
In most cases, yes, there will be a charge for signatures. Typically, pricing will be posted ahead of time, before the event (subject to change) & will be posted at the event.
Will there be a Certificate of Authenticity available?
We will have Genuine COA available for most of our events, otherwise, we will typically have JSA for larger guests. *We also periodoically have JSA Events.
What types of Payments are Accepted?
We accept Cash, Card, Apple Pay & Samsung Pay. **Sometimes Guests will accept Paypal, Venmo, etc.**
DROP OFF/ SEND IN OPTIONS
Drop-Off Fee: $20 per item plus any additonal requested authentication, quotes & autograph fees.
Send In Fees: $20 Fee per item plus the cost of the autograph, any additional requested quotes or authentications & return shipping. These items will need to be pre-paid. Contact Ashley @email@example.com for Payment & Instructions. When sending in your items, please include a note with ALL information needed. (Your name, return address, personalization/quote (if paid for) contact information, etc.)
Please send the items to:
Unlock The Con
Attn: Ashley Weaver
1101 Outlet Collection Way SW
Ste.1352 Space 405,
Auburn, WA 98001